Phidex is a specialist within the complex energy industry. We work with energy suppliers to improve how they process and understand the data required to deliver effective and efficient services
Energy supply companies often operate in a very challenging environment due to high regulation and being at the centre of public awareness. The processing of huge volumes of highly complex data, the involvement of numerous independent parties using multiple systems and processes, and famously small margins are just some of the challenges that the industry faces. Many of these factors are entirely outside of their control. Yet, there is an expectation to deliver accurate and timely services, including customer billing, and run a profitable business.
Phidex was established by a group of like-minded, seasoned professionals from the energy and IT worlds to provide practical, cost-effective solutions to the unique challenges that confront our clients in the energy sector.
We achieve this through consultancy and software solutions. Our approach is founded on a tailored, flexible and highly responsive delivery – this means we are very cost-effective. We believe our clients will employ our services again if they trust us and experience positive results from our assignments.
A key foundation of our approach is knowledge sharing and transfer, so our clients enjoy enduring benefit from our engagement. We share the outcome of our root cause analysis to propose software and process changes to resolve issues promptly and accurately.
Our organisation consists of highly skilled professionals who enjoy what we do and bring our enthusiasm to every assignment.